"The BEST Award Winners* allocated 41.3% of their learning function's resources to non-training activities such as performance analysis, organizational development, talent management, and process improvement."

2008 State of the Industry Report
American Society for Training and Development (ASTD)

*ASTD BEST Awards recognize organizations that demonstrate enterprise-wide success as a result of employee learning and development.

Customized Business Services

The Center for Training and Professional Development (The Training Center) offers many services that assist campus units and community organizations in moving toward their goals as well as working with individuals to reach their full potential. Partnering with a cadre of seasoned consultants, The Training Center delivers expertise and experience to each Customized Business Service's (CBS) program.

Process Improvement
Successful organizations constantly critique their work processes. Our experts lend an unbiased eye and offer suggestions to streamline work flow and increase employee productivity. Job shadowing/analysis, electronic surveys, and one-on-one interviews are a few resources used to evaluate work processes.

For more information, contact Sue Stewart, Assistant Director at The Center for Training and Professional Development at 333-8342 or by email at suestew@illinois.edu.
 
Center for Training and Professional Development
505 East Green Street, Suite 204
Champaign, IL 61820
ph  217-333-8342
fax 217-333-2643

Our mission is to provide and connect organizational and
individual development opportunities to the University community.