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"The BEST Award Winners* allocated 41.3% of their learning function's resources to non-training activities such as performance analysis, organizational development, talent management, and process improvement."


*ASTD BEST Awards recognize organizations that demonstrate enterprise-wide success as a result of employee learning and development.

The Center for Training and Professional Development (The Training Center) offers many services that assist campus units and community organizations in moving toward their goals as well as working with individuals to reach their full potential. Partnering with a cadre of seasoned consultants, The Training Center delivers expertise and experience to each Customized Business Service's (CBS) program.

Customized Training Programs
The Training Center provides campus units and community organizations customized training programs specific to their needs. Programs range from the simple to the complex, one day to months in length, and for all employee levels. Customization includes identifying need, finding the appropriate facilitators, and delivering training when and where it is needed.

The Training Center offers Customized Training Programs on such topics as:

• Customer Service Issues
• Project Management
• Leadership/Supervisory Skills
• Time Management
• Understanding Management Styles
• Process Improvement
• Resolving Conflict
• Goal Setting

For more information, contact Sue Stewart, Assistant Director at The Center for Training and Professional Development at 333-8342 or by email at suestew@illinois.edu.